If I buy the Standard Edition now, can I switch to the Professional or Enterprise Edition later?
Yes. If you buy the Standard Edition you can switch later to the Standard or Enterprise Edition.
For example, the cost to switch to the Professional Edition after the Standard Edition has been purchased would be
Is there an extra cost for support?
No. During your evaluation, and after purchasing [staffmap], support is included.
Do you offer yearly maintenance plans?
No. Currently, we do not offer a yearly maintenance plan.
Can I run the software on two different web servers?
If the Enterprise Edition is purchased, you can run the software on an unlimited number of servers or work
stations. If the Standard or Professional Editions are purchased, one installation of the software is
Can I pay via PO?
Credit card purchases are preferred. However, if payment by check is your only option, please provide us
with a purchase order number when placing your order by phone or email and we will provide an invoice and
activation key for [staffmap].
Can I pay via bank transfer?
Credit card purchases are preferred. However, if required, bank transfer information will be provided to
How often are new versions released?
Our aim is to release a new version every year and a half.
What will the upgrade price be for the next version so that I can budget?
The upgrade price of the next version of [staffmap] will be about 30% - 50% of the listed price.
What is your refund policy?
If you are not satisfied with the product we will issue a full refund within 30 days of your purchase.
Do you offer discounts for non-profit organizations?
Please contact us if you are a non-profit organization and we may be able to offer discount options.
How will the software be sent to me?
When you purchase, you will receive an activation key, download links and installation instructions.